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Privacy Policy

Effective Date: 17 August 2026 ยท Last Updated: 17 August 2026

Protigi Technology ("Protigi", "we", "us", or "our") respects your privacy and is committed to protecting the personal information that you provide to us when you visit our website, communicate with us, request information, or engage our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, when we may share it, and the choices available to you.

This Policy applies to the Protigi Technology website, including protigi.in, and to personal information collected through our website forms, enquiries, communications and related online interactions.

1. About Protigi Technology

Protigi Technology provides technology and digital transformation services, including:

  • ERP and enterprise software solutions;
  • Odoo-based ERP implementation and customization;
  • Business process automation;
  • Industrial automation and IoT integration;
  • PLC, Node-RED, MQTT and API integration;
  • AI and enterprise AI applications;
  • Cybersecurity review and application security services; and
  • Related consulting, implementation, support and technology services.

For privacy-related questions, please contact us using the details provided in Section 14.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

2.1 Information You Provide Directly

When you submit an enquiry, request a consultation, contact us, or communicate with us, we may collect:

  • Name;
  • Company or organization name;
  • Job title or professional role;
  • Email address;
  • Telephone or mobile number;
  • Business address or location;
  • Nature of your business;
  • Services or solutions in which you are interested;
  • Information included in your enquiry or message; and
  • Any other information you voluntarily provide.

Please do not submit confidential passwords, financial credentials, security keys, production credentials or other sensitive information through a general website enquiry form.

2.2 Technical and Usage Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address;
  • Browser type and version;
  • Operating system;
  • Device type;
  • Approximate geographic information derived from IP address;
  • Pages visited;
  • Date and time of visits;
  • Referring website or page;
  • General interaction and usage information; and
  • Technical information necessary for website security and operation.

2.3 Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • operate essential website functions;
  • remember preferences;
  • understand website usage;
  • improve website performance;
  • measure marketing effectiveness; and
  • improve user experience.

Where required, we will provide appropriate controls or notices regarding non-essential cookies.

You may configure your browser to reject or delete cookies. Some website features may not function correctly if essential cookies are disabled.

3. How We Use Your Information

We may use information collected through the website for purposes including:

  • responding to enquiries;
  • arranging consultations or demonstrations;
  • understanding your business requirements;
  • preparing proposals or quotations;
  • communicating about our services;
  • providing requested information;
  • managing customer and prospect relationships;
  • providing and improving our services;
  • operating and improving our website;
  • understanding website usage and marketing effectiveness;
  • preventing fraud, abuse and unauthorized access;
  • maintaining website and information security;
  • complying with applicable legal and regulatory requirements; and
  • establishing, exercising or defending legal rights.

We will use personal information only for appropriate and legitimate purposes consistent with the context in which it was collected and applicable law.

4. Business Enquiries and CRM

When you submit an enquiry through our website, the information you provide may be recorded in our customer relationship management and business systems.

This may include:

  • contact details;
  • company information;
  • enquiry details;
  • requested services;
  • communication history;
  • source of the enquiry; and
  • relevant sales or service information.

We may use this information to follow up on your enquiry and provide relevant information about our services.

5. Marketing Communications

We may contact you regarding:

  • services you have requested;
  • proposals or consultations;
  • relevant service updates;
  • educational or technical information; and
  • other business communications where permitted by applicable law.

Where marketing communications require consent, we will obtain or rely on the appropriate lawful basis or consent.

You may request that we stop sending marketing communications at any time by contacting us or using an available unsubscribe mechanism.

6. Sharing of Information

We do not sell your personal information.

We may share information with third parties where reasonably necessary for legitimate business, contractual, technical or legal purposes.

These may include:

  • hosting and infrastructure providers;
  • website and application service providers;
  • email and communication service providers;
  • CRM and business software providers;
  • analytics and security service providers;
  • professional advisers;
  • payment or financial service providers where applicable;
  • government authorities or regulators where legally required; and
  • other service providers acting on our behalf.

Where appropriate, we seek to ensure that service providers process information only for authorized purposes and maintain reasonable security measures.

7. International Processing

Some technology or service providers used by us may process information from locations outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to comply with applicable Indian law and any applicable restrictions or requirements concerning such transfers.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

  • responding to and managing enquiries;
  • providing services;
  • maintaining business and contractual records;
  • complying with legal, tax, accounting or regulatory obligations;
  • resolving disputes; and
  • protecting our legitimate business interests.

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal and contractual requirements.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or destruction.

Depending on the nature of the information and service, these measures may include:

  • access controls;
  • authentication mechanisms;
  • secure communications;
  • system and application security controls;
  • backups;
  • monitoring and logging;
  • vulnerability management;
  • restricted administrative access; and
  • appropriate security practices for service providers.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Your Rights and Choices

Subject to applicable law and the provisions that are in force at the relevant time, you may have rights relating to your personal information, including rights to:

  • request information about processing;
  • request access to personal information;
  • request correction of inaccurate information;
  • request deletion where applicable;
  • withdraw consent where processing is based on consent;
  • raise a grievance; and
  • exercise other rights available under applicable data-protection law.

The Digital Personal Data Protection Act, 2023 establishes a framework concerning processing of digital personal data and rights of individuals, and the Government notified the Digital Personal Data Protection Rules, 2025 on 14 November 2025. The statutory framework is being brought into effect in phases.

We will handle requests in accordance with applicable law and the provisions in force at the time of the request. Deletion requests may also be made under our Data Deletion Policy.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, services or platforms.

We are not responsible for the privacy practices, content or security of third-party websites.

You should review the privacy policy of any third-party service before providing personal information to it.

12. Children's Privacy

Our website and services are intended primarily for businesses and professional users.

We do not knowingly solicit personal information from children through the website.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • changes in our services;
  • changes in technology;
  • changes in applicable law or regulation; or
  • changes in our privacy practices.

The updated version will be published on this page with a revised "Last Updated" date.

14. Contact Us

For privacy questions, data requests or complaints, please contact:

Protigi Technology
Email: erp@protigi.in
Website: protigi.in

If you have a specific request concerning your personal information, please clearly state the nature of your request and provide sufficient information for us to identify and process it.

15. Governing Framework

This Privacy Policy is intended to be interpreted in accordance with applicable laws of India, including applicable data-protection and information-technology laws and regulations.

Nothing in this Policy limits any right or protection that cannot lawfully be excluded under applicable law.