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Terms of Service

Effective Date: 17 August 2026 · Last Updated: 17 August 2026

Welcome to the website of Protigi Technology ("Protigi", "we", "us", or "our").

These Terms of Service ("Terms") govern your access to and use of the Protigi Technology website and its publicly available content.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

These Terms apply to the website and general online interactions with Protigi. Specific services provided to a customer may additionally be governed by a separate proposal, statement of work, service agreement, purchase order or other written agreement.

1. About Protigi

Protigi Technology provides technology and digital transformation services, including:

  • ERP and enterprise software solutions;
  • Odoo-based ERP implementation and customization;
  • business process automation;
  • industrial automation and IoT integration;
  • PLC, Node-RED, MQTT and API integration;
  • AI and enterprise AI solutions;
  • cybersecurity review and application security services; and
  • related consulting, implementation and support services.

2. Website Use

You may use this website for lawful purposes and for obtaining information about Protigi and its services.

You agree not to:

  • use the website for unlawful purposes;
  • attempt to gain unauthorized access to the website or its systems;
  • interfere with website operation or security;
  • introduce malicious code, malware or harmful material;
  • scrape or systematically extract website content in a manner that adversely affects the website;
  • impersonate Protigi or another person;
  • submit false or misleading information;
  • use the website to distribute spam or unsolicited communications; or
  • use the website in a manner that violates applicable law.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect the website, our systems, users or legitimate business interests.

3. Website Content

We make reasonable efforts to ensure that information published on the website is accurate and useful.

However, website content may include:

  • general information;
  • illustrative examples;
  • technical explanations;
  • representative images;
  • preliminary descriptions of services; and
  • information that may change over time.

Website content should not be treated as a binding quotation, technical specification, professional advice or contractual commitment unless expressly stated otherwise in a written agreement.

4. Services and Proposals

Information about our services published on this website is provided for general information.

A specific project, implementation or service engagement may depend on:

  • business requirements;
  • technical assessment;
  • scope;
  • integrations;
  • third-party systems;
  • project assumptions;
  • timelines;
  • resources;
  • commercial terms; and
  • other factors.

Specific obligations, deliverables, fees, timelines, warranties and service levels will be governed by the applicable written agreement, proposal, statement of work or other contractual document.

Where a separate written agreement exists, that agreement will prevail over general website information to the extent of any inconsistency.

5. Odoo and Third-Party Technologies

Protigi may implement, customize or integrate third-party technologies, including Odoo and other software, platforms, APIs, communication services, cloud services, industrial technologies and AI services.

Third-party products and services may be subject to their own:

  • terms of service;
  • licenses;
  • privacy policies;
  • warranties;
  • availability conditions; and
  • technical limitations.

Protigi does not control the operation or policies of independent third-party providers.

6. AI-Related Services

Where Protigi provides AI-related solutions, AI-generated outputs may depend on:

  • input data;
  • underlying models;
  • third-party AI services;
  • configuration;
  • available information; and
  • other technical factors.

AI output may contain errors or omissions and should be reviewed by an appropriately qualified person before being relied upon for consequential decisions.

Unless expressly agreed otherwise, AI-generated information should not be treated as professional legal, financial, medical, regulatory or other specialized advice.

7. Cybersecurity Services

Where Protigi provides cybersecurity assessment, review or application-security services, the scope of such work will be defined by the applicable engagement agreement.

Security testing or assessment will only be performed on systems for which Protigi has appropriate authorization.

You must not request or authorize security testing against systems that you do not own or have permission to test.

No security assessment can guarantee that a system is completely secure or that every vulnerability will be identified.

8. Intellectual Property

Unless otherwise stated, the website and its contents, including:

  • text;
  • graphics;
  • logos;
  • branding;
  • design;
  • layouts;
  • original illustrations;
  • software;
  • code;
  • documentation; and
  • other materials

are owned by or licensed to Protigi Technology and are protected by applicable intellectual-property laws.

You may view and use the website for legitimate personal or business information purposes.

You may not reproduce, modify, distribute, publish, commercially exploit or create derivative works from Protigi-owned website content without prior written permission, except where permitted by applicable law.

Third-party trademarks and logos remain the property of their respective owners.

9. User Submissions

If you submit information, documents, suggestions, feedback or other material through the website, you represent that you have the right to provide that material.

You should not submit:

  • passwords;
  • access tokens;
  • private encryption keys;
  • confidential production credentials;
  • highly sensitive personal information; or
  • confidential third-party information

through a general website form unless Protigi has specifically instructed you to do so through an appropriate secure channel.

10. External Links

The website may contain links to third-party websites or services.

Such links are provided for convenience or information.

Protigi does not control and is not responsible for:

  • third-party content;
  • availability;
  • security;
  • privacy practices;
  • terms of service; or
  • accuracy of third-party websites.

11. Availability

We aim to keep the website available and functional, but we do not guarantee that the website will:

  • always be available;
  • operate without interruption;
  • be free from errors;
  • be free from security vulnerabilities; or
  • remain unchanged.

We may modify, suspend or discontinue parts of the website where reasonably necessary.

12. Disclaimer

To the maximum extent permitted by applicable law, website content is provided on an "as is" and "as available" basis.

Protigi does not make warranties regarding the completeness, accuracy, suitability or availability of website information except where such warranties are expressly provided in a written agreement.

Nothing in these Terms excludes or limits any liability or right that cannot lawfully be excluded or limited under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Protigi will not be liable for indirect, incidental, special, consequential or punitive losses arising solely from your use of or inability to use the general website.

This limitation does not apply to liabilities that cannot lawfully be excluded or limited.

For paid services, any limitation of liability will be governed primarily by the applicable service agreement or statement of work.

14. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or infringement of third-party rights caused by material you submit to the website.

This provision does not limit any rights or remedies that cannot lawfully be limited.

15. Privacy

Your use of the website is also subject to our Privacy Policy.

The Privacy Policy explains how Protigi handles personal information collected through the website.

16. Changes to These Terms

We may update these Terms from time to time.

The updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to applicable law and any contractual dispute-resolution provisions applicable to a particular service engagement, courts having appropriate jurisdiction in West Bengal, India shall have jurisdiction over disputes relating to these Terms.

18. Contact

For questions concerning these Terms, please contact:

Protigi Technology
Email: erp@protigi.in
Website: protigi.in